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Docs/Exchange Guides

NDAX Exchange Setup

Connect your NDAX account to SignalBee in minutes. This guide walks you through creating and configuring API keys with the exact permissions needed for automated trading.

Important: NDAX requires three values for API authentication: API Key, Secret Key, AND Passphrase. You must save all three when creating your key.


Prerequisites

Before you begin, make sure you have:

  • Verified NDAX account - Identity verification (KYC) completed
  • 2FA enabled on NDAX - Required for API key creation
  • Canadian residency - May be required (NDAX primarily serves Canadian traders)
  • SignalBee account - Ready to connect an exchange
  • Password manager - For storing your API credentials securely (you need to save THREE values)

Security Note: NDAX requires 2FA (two-factor authentication) to create API keys. If you haven't enabled 2FA yet, go to SettingsSecurity in your NDAX account.


About NDAX

NDAX (National Digital Asset Exchange) is a Canadian cryptocurrency exchange known for its regulatory compliance and CAD trading pairs. Key highlights:

  • Canadian focus - Designed specifically for Canadian traders
  • FINTRAC registered - Compliant with Canadian money services business regulations
  • CAD trading pairs - Direct trading against Canadian Dollar
  • Bank integration - Interac e-Transfer and wire transfer support for easy CAD deposits/withdrawals
  • Stop order support - Supports stop-loss and take-profit orders (unlike many exchanges)

Who should use NDAX: Canadian traders wanting direct CAD on/off ramps and regulatory compliance. Ideal if you prefer trading in Canadian dollars without going through USD stablecoins.


Creating Your API Key

Follow these steps to create an API key on NDAX:

Step 1: Log In to NDAX

  1. Go to ndax.io
  2. Log in with your email and password
  3. Complete 2FA verification if prompted

Step 2: Navigate to API Management

  1. Click your profile icon in the top-right corner
  2. Select Settings from the dropdown menu
  3. Click API Keys in the left sidebar
  4. You'll see a list of your existing API keys (if any)

Step 3: Create a New API Key

  1. Click the Create API Key button
  2. You'll be presented with the API configuration screen

Step 4: Enter API Key Details

  1. Enter a descriptive label: SignalBee Trading
  2. A clear label helps you identify this key's purpose later

Tip: Use specific labels like "SignalBee-Spot" or "SignalBee-Main" if you plan to create multiple keys for different purposes.

Step 5: Set Your Passphrase

  1. Create a secure passphrase (like a password for your API)
  2. Use a strong passphrase with letters, numbers, and symbols
  3. Save your passphrase immediately - it cannot be recovered later!

Warning: The passphrase is NOT shown again after creation. If you forget it, you must delete the API key and create a new one. Save it in your password manager NOW.

Step 6: Configure Permissions

  1. Check the permission boxes as described in the Configuring Permissions section below
  2. Enable Read and Trade permissions
  3. Never enable the Withdrawal permission

Step 7: Complete Security Verification

  1. Enter your 2FA code from your authenticator app
  2. Click Confirm to create your key
  3. Wait for the system to generate your credentials

Step 8: Copy Your Keys IMMEDIATELY

After creation, your credentials will be displayed:

ValueCan View Later?Action Required
API Key✅ YesCopy and save
Secret KeyNO - Never shown againCopy immediately!
PassphraseNO - You created thisAlready saved it, right?

Warning: If you navigate away without copying your Secret Key, you'll need to delete this API key and create a new one. There is no way to recover a Secret Key or Passphrase.

Save all three values in your password manager now before proceeding.


Configuring Permissions

NDAX has a straightforward permission system. This is critical for security.

Required Permissions

PermissionEnable?Why
Read✅ YesAllows SignalBee to check your balances and account info
Trade✅ YesAllows SignalBee to place and manage spot orders

Never Enable These Permissions

PermissionEnable?Why
WithdrawNEVERSignalBee never needs withdrawal access. Enabling this is a serious security risk.

Security Note: Even if your API key is somehow compromised, funds cannot be withdrawn without withdrawal permission enabled. This is your most important security protection.

Three-Credential Setup

NDAX uses a three-value credential model similar to OKX and KuCoin:

ExchangeCredentials Required
NDAX3 values: API Key + Secret Key + Passphrase
OKX3 values: API Key + Secret Key + Passphrase
KuCoin3 values: API Key + Secret Key + Passphrase
Binance2 values: API Key + Secret Key
LBank2 values: API Key + Secret Key

The passphrase adds an extra layer of security - even if your API Key and Secret are exposed, attackers would also need your passphrase.


IP Whitelist Configuration

IP whitelisting restricts your API key to only work from specific IP addresses. This is optional but adds a strong security layer.

Why Use IP Whitelisting?

ScenarioWithout WhitelistWith Whitelist
SignalBee places trade✅ Works✅ Works
Attacker tries stolen key⚠️ Could work❌ Blocked

Even if your API key is somehow exposed, it won't work from unauthorized IP addresses.

SignalBee Server IP Addresses

Note: Contact support@signalbee.trade to request SignalBee's current production IP addresses for whitelisting. We maintain static IPs specifically for exchange API calls and will notify you before any infrastructure changes.

How to Configure IP Whitelisting

  1. In API Keys settings, find your SignalBee API key
  2. Click Edit next to the key
  3. Enable IP Address Restriction
  4. Enter each SignalBee IP address provided by support
  5. Click Save
  6. Complete 2FA verification if prompted

If You Skip IP Whitelisting

If you choose not to use IP whitelisting:

  1. Leave IP restrictions disabled
  2. Understand this is less secure but still safe if withdrawals are disabled
  3. Your other security measures (no withdrawal permission, passphrase) still protect your funds

Adding to SignalBee

Now connect your NDAX API key to SignalBee:

Step 1: Go to Exchanges Page

  1. Log in to your SignalBee account
  2. Navigate to Exchanges in the main menu

Step 2: Add New Exchange

  1. Click the Add Exchange button
  2. Select NDAX from the exchange list

Step 3: Enter Your Credentials

NDAX requires three fields - similar to OKX and KuCoin:

  1. API Key - Paste your NDAX API key
  2. Secret Key - Paste your NDAX Secret key
  3. Passphrase - Enter the passphrase you created when making the API key

Warning: The Passphrase is the value you created during API key setup. It is NOT your NDAX login password or any other account password.

Step 4: Test the Connection

  1. Click Save and Test Connection
  2. Wait for SignalBee to verify your credentials
  3. Look for the ✅ success message

Step 5: Verify Your Setup

After successful connection:

  1. Your NDAX balances should appear in SignalBee
  2. Check that your expected assets are listed
  3. Balances confirm the Read permission is working

Tip: If balances don't appear, verify that Read permission is enabled on your API key.


NDAX-Specific Considerations

Ticker Format

NDAX uses uppercase underscore-separated ticker symbols. SignalBee converts automatically:

SignalBee FormatNDAX Format
BTC-CADBTC_CAD
ETH-CADETH_CAD
BTC-USDTBTC_USDT
LTC-CADLTC_CAD

No action needed! Your webhook symbols work directly with NDAX - SignalBee handles the conversion automatically.

Supported Order Types

NDAX supports a wider range of order types than many exchanges:

Order TypeSupportedNotes
Market Order✅ YesExecutes immediately at best available price
Limit Order✅ YesGTC (Good-Til-Canceled) default, IOC available
Stop-Loss✅ YesTriggers market sell when price drops to stop
Stop-Loss-Limit✅ YesTriggers limit sell when price drops to stop
Take-Profit✅ YesTriggers market sell when price rises to target
Take-Profit-Limit✅ YesTriggers limit sell when price rises to target

Note: Unlike many exchanges (MEXC, LBank), NDAX does support native stop-loss and take-profit orders. This makes it excellent for automated risk management strategies.

Canadian Dollar (CAD) Focus

NDAX is optimized for Canadian traders:

  • Primary quote currency is CAD - Most pairs trade against Canadian Dollar
  • Direct fiat support - Deposit/withdraw CAD via Interac e-Transfer or wire
  • Limited pair selection - Fewer pairs than global exchanges, focused on major cryptocurrencies
  • Canadian banking - Designed to work with Canadian financial institutions

Tip: If you need to trade obscure altcoins, consider using a global exchange. NDAX focuses on major cryptocurrencies with CAD liquidity.

Minimum Order Sizes

NDAX enforces minimum order values. Orders below these minimums will be rejected:

Typical MinimumNotes
Varies by pairCheck NDAX trading interface

Tip: Check NDAX's trading rules for current minimum order sizes for specific pairs.

Trading Fees

Fee TypeRate
Spot TradingCheck NDAX for current rates

Tip: Check NDAX's fee schedule for the most current rates and any volume-based discounts.

API Rate Limits

  • NDAX enforces rate limits on API requests
  • SignalBee handles rate limiting automatically
  • If you see rate limit errors, reduce your signal frequency or check for duplicate webhooks

No Testnet Available

Important: NDAX does not offer a public testnet for spot trading.

Testing ApproachRecommendation
Production testingStart with very small order sizes
Signal verificationTest webhook delivery before enabling live trading
Order validationUse limit orders to control execution price

Tip: Start with small order sizes (e.g., $10-20 CAD) when first testing your SignalBee integration with NDAX.

Time Synchronization

NDAX uses Unix timestamps in seconds (not milliseconds like some exchanges). SignalBee handles this automatically - no action required on your part.


Troubleshooting

Common NDAX-specific errors and solutions:

ErrorCodeLikely CauseSolution
Internal Error-1001NDAX server issueWait and retry. Usually temporary. SignalBee retries automatically.
Rate Limit-1003Too many API requestsWait and retry. Reduce signal frequency if persistent.
Message Bus Error-1006/-1007Internal timeoutWait and retry. Usually temporary.
Min Notional-1013Order value too smallIncrease order size above minimum.
Timestamp Error-1021Clock sync issueSignalBee handles automatically. If persists, contact support.
Invalid Signature-1022Wrong API key, secret, or passphraseRe-copy all THREE credentials carefully. If lost, create new key.
Invalid Parameters-1100 to -1130Incorrect order valuesCheck order price and quantity are valid.
Invalid Symbol-1121Wrong trading pairCheck pair is listed on NDAX. Use underscore format (BTC_CAD).
Insufficient Balance-2010Not enough fundsDeposit funds or reduce order size.
Order Not Found-2011/-2013Invalid order IDOrder may have been filled or cancelled already.
Invalid API Key-2014/-2015Bad key formatRegenerate API keys. Check for extra spaces when copying.
IP Banned(418)Repeated rate limit violationsWait 24 hours or contact NDAX support.
IP Not Whitelisted(403)IP restriction blocking requestAdd SignalBee IPs to whitelist or disable IP restriction.

Connection Test Fails?

If your connection test fails in SignalBee:

  1. Verify all THREE values - API Key, Secret Key, AND Passphrase must all be correct
  2. Check the Passphrase - Most common error. This is NOT your NDAX login password.
  3. Double-check Secret Key - NDAX Secret Keys are base64-encoded. Copy exactly as shown.
  4. Wait a few minutes - New API keys may take 1-2 minutes to activate
  5. Verify permissions - Ensure Read and Trade permissions are enabled
  6. Check IP whitelist - Disable IP restriction temporarily to test
  7. Check NDAX status - Verify NDAX is not under maintenance

Common Passphrase Mistakes

MistakeSolution
Using NDAX login passwordUse the passphrase you created for the API key
Extra spaces copiedRemove any leading/trailing spaces
Wrong casePassphrase is case-sensitive - use exact characters
Forgot passphraseDelete API key and create a new one

For persistent issues, see our Error Codes Reference or contact support@signalbee.trade.


Security Best Practices

Follow this checklist to keep your NDAX account secure:

NDAX Account Security

  • Enable 2FA with Google Authenticator - more secure than SMS
  • Use a unique, strong password for NDAX (not reused from other sites)
  • Enable email notifications for account activity
  • Review login history regularly for unauthorized access

API Key Security

  • Create a dedicated API key just for SignalBee - don't reuse keys across services
  • Never enable withdrawal permission - SignalBee never needs it
  • Use a strong, unique passphrase - treat it like a password
  • Consider IP whitelisting for maximum security
  • Never share your Secret Key or Passphrase via email, chat, or screenshots
  • Store all THREE credentials in a password manager (1Password, Bitwarden, etc.)

Ongoing Security

  • Review your API keys periodically in NDAX - delete any you don't recognize
  • Rotate API keys every 90 days as a security habit
  • Monitor trade history on NDAX for any unauthorized activity
  • Keep your email secure - it's used for NDAX account recovery

Canadian Regulatory Compliance

NDAX is registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada):

  • Your account activity is subject to Canadian AML/KYC regulations
  • NDAX may request additional verification for large transactions
  • This regulatory oversight provides additional protection for your funds

Security Note: Even with all these precautions, the most important protection is never enabling withdrawal permissions. Without this permission, your funds cannot be moved off the exchange even if everything else is compromised.